Covid-19 Health and Safety

Basecamp Explorer Kenya is committed to ensuring that the safety and wellbeing of our guests, staff, and community and the ongoing conservation of our ecosystem remain our top priority. We recognize that in light of the impact and changes caused by the novel COVID-19 (Coronavirus), we have to be more mindful as we go through our regular activities. Please feel free to contact our reservations team for any queries regarding an existing booking or future reservations, with our adapted Special Terms of Bookings

In line with the latest recommendations from World Health Organization(WHO) and the Kenyan Government, Basecamp has reinforced the appropriate health and safety measures within all camps to ensure the safety of all guests, staff, and community without compromising the high standards and quality of safari experience, that you have come to know, love and expect in your every stay with us.

We are glad to share that all our staff members are fully vaccinated against Covid 19. We would like to share with you the elevated hygiene and prevention protocol we continue to uphold to ensure the protection of your health and safety. Download Covid-19 Protocols

On-site COVID-19 Tests for Basecamp Explorer Kenya guests

Basecamp Explorer Kenya shall facilitate Covid-19 testing for guests staying at any of our camps Basecamp Masai Mara, Eagle View, or Leopard Hill to make sure they have a seamless safari experience! We have also partnered with one of the Government approved laboratories to provide Trusted Travel (TT) verification code for guests who require a negative test upon their return home or to board their onward flight. Testing will be facilitated on request at a cost of USD 140 per person. Please discuss your travel plans and testing requirements at the time of booking.

Important updates regarding Travel to Kenya for International Travellers:

At Basecamp we are committed to making sure we share accurate travel information, please check below some of the latest important Kenya travel requirements pertaining to the Covid-19 protocols and regulations concerning our international guests.

  • Visas are not available on arrival in Kenya.  All travelers requiring visa to enter Kenya must apply online prior to travel on this link www.evisa.go.ke.
  • All travelers arriving in Kenya must be fully vaccinated and have a COVID-19 vaccination certificate, these are exempted from the requirement of a PCR test.
  • Eligible unvaccinated travelers must be in possession of a valid COVID-19 negative PCR test certificate conducted within 72 hours before departure.
  • The Covid -19 vaccination certificate and Covid-19 negative PCR test certificate, must be  uploaded and digitally verified  via www.globalhaven.org
  • All travellers entering Kenya are required to complete a Travel Health Surveillance form via the link:  https://ears.health.go.ke/airline_registration/

Please read the full details regarding travel to Kenya here.

Basecamp Explorer Kenya Health & Safety Measures

Reservations and Booking Changes 

  • Guests are recommended to follow health and travel advice from relevant authorities like the World Health Organization
  • Guests booked on shared safaris may wish to opt for the exclusive use of a safari vehicle, we encourage e-booking this before arrival. Alternatively, we can recommend private safaris and exclusive use of our camps for smaller groups to ensure a private experience is not shared with others.

Arrival and Reception

  • On arrival at our camps, every guest will be required to undergo a temperature check and to complete a travel questionnaire.
  • Registration forms and check-in procedures can be processed online before arrival.
  • Only cashless payments will be accepted at Camp.

Guests

  • Guests are encouraged to wash their hands regularly with soap and water or utilize the hand sanitizers strategically located throughout the camp public areas and in every tent.
  • You will be required to wear face coverings in public areas around the camp so we recommend you bring extra packs of face masks.
  • Avoid touching eyes, nose, and mouth with unwashed hands.
  • Shield cough or sneeze with a flexed elbow or tissue disposing of the tissue in the bin.

Our Staff

  • All our staff members are Fully Vaccinated against Covid 19.
  • They have received COVID-19 health and safety protocol training
  • Our health and safety training covers everything from hand washing hygiene to the guest room and camp public area cleaning procedures.
  • All staff temperatures will be checked daily, wear cloth masks and gloves when necessary.
  • Frequent hand washing and sanitizing will be carried out by each team member and best practice personal hygiene procedures will be reinforced.
  • We will continue to train our staff and ensure they are well equipped at all times.
  • Signage and literature will be available in Swahili and English for our support teams/clients to follow best practices and have emergency contact numbers available at any time.
  • External drivers will be expected to follow the same protocol as guests.

Guest Tents & Camp Public Areas 

  • Tents will be thoroughly cleaned and sanitized after every guest checks out.
  • All laundry will be washed at the recommended WHO temperatures
  • Social distancing measures will be in place in all guest public areas including reception, lounges, dining, bar, and curio shop.

Restaurant and Bar Service

  • All meals will be served à la carte with a strong focus on freshness and flavor,
  • Picnic snacks will be individually packaged.
  • Effective social distancing measures between guests will be practiced.

Safari Game Drives 

All our game drive, excursion, and transfer vehicles will adhere to the outlined procedures:

  • Each safari vehicle will have a sanitizer.
  • Maximum of six (6) guests per safari vehicle with the recommended distance between guests.
  • All vehicles will have clear entry and exit procedures, entering one at a time, with guests requested to take up seats one at a time.
  • The safari vehicles will be sanitized between transfers and game drives. This includes frequent sanitization of the roll bars and handles.
  • Binoculars will also be sanitized in the event of sharing during transfers, and game drives.
  • Guests will be allocated their poncho for the duration of their stay and these will be industrially cleaned after each use.

Medical Response

  • We will ensure immediate medical attention where required and if necessary we can facilitate emergency medical evacuation procedures.

All our implemented measures are independently certified in line with WHO guidelines and World Tourism and Travel Council WTTC requirements. You can also access more information  about Government of Kenya entry requirements:  Kenya Civil Aviation Authority

We look forward to welcoming you to Basecamp Explorer Kenya and the wonderful wildlife experience of the Masai Mara!

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